![]() ![]() Users may cancel your membership with Us at any time or file a complaint by contacting Customer Care at 1-86. Users of the program are solely responsible for paying for all healthcare products and/or services at point of sale. Our program does not make payments directly to suppliers. The range of the discounts will vary depending on the type of provider and services rendered. Discounts identified through Our Platform are available at participating pharmacies. The program is not intended as a substitute for insurance and does not meet “Creditable Coverage” requirements under state or federal law. We do not provide insurance, insurance benefits, or reimbursement benefits of any kind. ![]() branded here as RxSpark nor its affiliate partner (collectively “We”, “Us”, or, possessively “Our”) is affiliated with any dispensing pharmacies or pharmaceutical companies identified on Our Platform, nor do We have any influence on their pricing or product placement.ĭISCOUNT ONLY – NOT INSURANCE. We, through Our Platform and otherwise, solely promote discounts and/or other price-savings offered by manufacturers, distributors, and/or retailers of pharmaceuticals and other related products. Thank you.This website (“Our Website”) along with our mobile applications and/or the software underlying each and/or all (collectively, “Our Platform”) provides price aggregation services, hosting offers on discount prescriptions throughout the US. “You did what no one else could do in a year and a half. “I have no words that adequately convey my thanks,” you said. A few weeks later, without explanation, you received a check for $740. I contacted Quest Diagnostics on your behalf. You reached out to my advocacy team for help. I list their names, numbers and email addresses on this site. You could have also appealed this to an executive at Quest Diagnostics. Although honestly, I think you need to find a new doctor. The physician’s names are usually listed on their website. I think you could have appealed this to someone higher up at your doctor’s office. Here’s how to get help with a Quest diagnostic. But if office staff put the wrong code on your tests, you would expect them to correct it quickly. There’s nothing you can do to ensure that your doctor’s office coded your blood tests correctly. ( Here’s how to fix your own consumer problems.) ![]() I asked about the circumstances of your payment, and you said an employee at your doctor’s office urged you to pay the bill quickly. They want you to pay immediately, even if you owe nothing. Collection letters can be scary, but that’s because they’re written that way. Second, you shouldn’t have paid the bill in a panic. Contact Allianz Travel Insurance for a comprehensive list of coverage. Consider signing up for an online account, where you can get a billing notification sent by email.Īllianz Travel Insurance has built its reputation on partnering with agents all around the world to provide comprehensive travel insurance for their clients. Usually, the letter will say “bill enclosed,” but not always. But there were two things you could have done differently to minimize the pain.įirst - and you already know this - always open the letters from your insurance company, even if you’re sure you’ve paid them. ![]() Obviously, your doctor’s office should have coded your blood tests correctly. But it has been months, and there’s no sign of the $740. I paid the bill in a panic, hoping to resolve the problem with my physician’s office. I called my physician’s office, but representatives there told me over and over that this was “not their job.” I finally received the name of a lab supervisor who I called. A Quest representative told me to ask my physician’s office to call Quest because my doctor’s office had miscoded my blood test. I called Blue Cross and Blue Shield of North Carolina, which referred me to Quest. It said I owed Quest Diagnostics $740 for tests that were not covered. Two months later, I got another letter from my health insurance company, and this time I opened it. After the exam, I received a letter from Blue Cross and Blue Shield of North Carolina, which I ignored, believing I had paid the bill in full. Can she get her $740 back? QuestionĪlmost two years ago, I had my annual physical. After getting strong-armed into paying a medical bill she doesn’t owe, Elly Kinsella tries to get a refund from her physician’s office. ![]()
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