Are travel and lodging benefits included in my plan? Health Advocate is another resource that you can take advantage of through Justworks for more specific coverage information and questions. TTY for the hearing and speech impaired: 1-80.If you have specific coverage questions, please contact Kaiser Permanente Member Services at: From there, you’ll be able to see your various plans (medical, dental, vision), and you can click View Plan on the right side of each plan to find more details on each one. To learn more about your plan and how services are covered, navigate to Benefits on the left navigation bar in Justworks. How can I learn about the details and coverage limits of my plan? This tool is also helpful if you do not currently have a doctor but would like to find one. You may use the Kaiser Permanente Find a Doctor and Location tool to search for your current doctor and facilities. How can I find out if my doctor accepts my insurance? If you were previously enrolled in a Kaiser Permanente plan through another provider, you will have the same MRN unless you move to a different Kaiser Permanente region. The numbers are similar to social security numbers in the sense that they never change and follow you throughout your life, regardless of group or benefits changes. You will receive a Medical Record Number (MRN) after enrollment. ID card availability is subject to your enrollment date and is based on when the enrollment is received and processed by Kaiser Permanente. If you have enrolled 5 or more people in the family, you will receive two or more envelopes with the ID cards. Note: Only four ID cards can be sent in a single envelope. You can also request a physical ID be mailed directly from your member portal at any time. Physical ID card: You will receive an ID card for each family member enrolled. * Not available to members in Northern CaliforniaĢ. The digital card lets you check in for appointments, pick up your prescriptions, and provide your membership information at most Kaiser Permanente facilities. Once you've registered for an account, sign in and tap the membership card icon on the app dashboard. Once downloaded, open the app and sign in or register for an account. Digital ID card* : You may access a digital ID card via the Kaiser Permanente app. You can find your ID card in two different ways!ġ. By creating an account, you can view lab results, chat online with Kaiser Permanente physicians, refill prescriptions, email your care team, check your plan's benefits, manage care for a family member, pay medical bills, and more. We encourage you to create an account on and download the Kaiser Permanente app available in the Apple App Store or Google Play.
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